Tuesday, March 17, 2015

E.Mail Etiquette

Email Etiquette
-Vivekanand Rayapeddi
+91 9505990521 / +91 9246371893

“The first step in unleashing the talent of your team is to unleash the talent inside of you”
-Robin Sharma
E-mail is the gift of the modern technology. Let us use it more effectively and get maximum benefits through it.
Most of us do not know how to send the formal e.mail. Sending your resume through e.mail is one such formal occasion.
It is observed that even well qualified people too do not know the difference between a personal mail and formal mail.
It is essential to follow the email etiquette especially when you are sending formal emails. First let us understand what etiquette is. 
Etiquette is pronounced as etiket.
Etiquette – is defined as “the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life”
Let us see this funny situation in a corporate office.
Sam opened his mail box.
Sam  is the HR Manager of a software giant. He got many mail in response to their recent ad  in the appointment columns of leading national news papers and web portals.
The expression on Sam’s face changed suddenly. The colours on his face so rapidly.
Disgust, angry, irritation, indignity all got reflected in a single moment. There are number of mails from various candidates are listed in the ‘unread’ column in the ‘inbox’
The sender’s address of the very first mail, caused all these feelings in him.
It read as ‘i.rock.you.suck69@zapmail.com’
He didn’t even open it. His face got red in anger. He deleted it unceremoniously.
Then he proceeded with the other mails.
This is not a rare situation these days. In fact that mail could be from a very talented guy, who may deliver the goods, who may turn the tables if he Is taken.
But the very first impression is awful. His resume went unnoticed. He lost the basic chance of getting his credentials noticed. Whose fault is it?
So, friends at the outset you need to be careful in choosing your E-mail ID.
You may sound cheap, irresponsible and manner less youth if you use awkward sounding, filthy and obscene words in your mail ID
Make your ID as simple as possible. Your name is the first bet. Sometimes the most common names like raju,srinivas, suman etc might have got already registered. In that case even the service provider suggests you the available IDs with your name combination in the form of ‘prompts’.
Choose something which is liked by you and which is simple as well.

This is the first and foremost step.

 Don’t forget to elevate your image through your choice of e-mail ID
Every official e-mail should contain
·         Subject line
o   This is the first thing that gets the attention of the recipients. You need to make it as much relevant to the body as possible. Based on the subject line, the recipient makes up his mind to read the mail
·         Salutation
o   Always start the mail by greeting the recipient. You can use ‘Dear’ before the name. Mr. before the name of a male recipient and Ms. before the name of a lady recipient, irrespective of her marital status. Mind you, Miss and Mrs are outdated prefixes. The progressive women prefer Ms to ‘Miss or Mrs’ for obvious reasons. If you are not addressing on a first name basis, use their job title.
·         Concise body
o   Don’t beat about the bush. Always come straight to the point. Let your language be not filled with too many technicalities and jargon.  The recipient should get a kind of feel that you are speaking to him just by sitting in the opposite chair in his chamber, of course in a formal way. This is an unwritten rule followed by the experts.
·         Sign off
o   Always ensure to sign off your mail. The phrases like ‘yours sincerely’, ‘yours faithfully’ are always acceptable for formal emails. One of the most common errors is ‘your’s’, it  is wrong to use apostrophe here.
Now let us come to the important tips for effective email.

1.    Introductions are important

Always introduce yourself if you are writing to someone who you don’t know or haven’t corresponded with previously. If you have got the recipient’s address through a mutual friend, mention his name in your correspondence.

2.      Always check the spellings

It is important to run spell check for official mail. Proof read it over and over again. Take second party opinion in case you are in doubt. Ensure your grammar and punctuation is perfect. Your mail should be perfect in terms of grammar, punctuation and spellings.
A Spelling Mistake means two things. Either you don’t know the spelling (That’s bad) Or you didn’t care (That’s worse).
3.       Use Reply-All feature Sparingly
Use the reply-all feature for an email that really needs it. If the reply is meant for only one person, just reply to him.
4.       Use BCC for Generic Mails
Use BCC (blind the carbon copy) field for when you are sending out mails to a very large number of people who may not all know each other. It is also a way to ensure that all your contact’s addresses are not out there for people unknown to them to access.
5.       Restrict the number of attachments you send
End heavy files via file-hosting services so that you don’t clog the recipient’s inbox. If you know that the recipient is accessing his email on a smart phone, don’t send several attachments with it.
6.       Zip the attachments
Zip attached files.  Three reasons for this:
    1. Reduces file size
    2. Protects against firewalls stripping attachments
c.       If multiple attached files, makes easier to unpack
7.       Don’t use too many abbreviations
If you use too many abbreviations in your mail, the recipient may get confused. Abbreviations like FYI, PFA,PDF or FYR may not be understood by everyone.
8.       Use of caps and bold fonts
Do not use too many caps and bold fonts. The recipient may get an impression that you are shouting at him. If a large amount of text is underlined in the middle, it will also give the same kind of feeling to the recipient.
9.       Watch your tone
Always be careful about how your email sounds. It may be a formal occasion, but it should not sound too abrupt and sans human angle. You should sound humane. You should not sound overfriendly either, especially if this is the first time you are corresponding with the recipient.
10.   Forward the mail after trimming it
Trim the mail before forwarding it others. Clean up all the list of previous recipients etc. Not only does this make the email look cleaner, but it also ensures that you don’t give away anyone else’e email addresses.
11.   Emote Icons
Do not use emote icons when it comes to formal emails. Always use simple sentences to express your feelings.
12.   Send a test mail
If you are sending email to the recipient for the first time, and if it is very important and confidential document, it is advised to confirm the email ID of the recipient by sending a test mail.
13.   Choose the words carefully
Remember the written word, unlike a conversation, can be interpreted/mis-interpreted very easily.  Choose your words carefully.
14.   Acknowledge the mail
Even if you don’t have time to “fully” respond to an email, be sure to let the sender know you have received it. Later you can respond to it in a leisurely way.
15.   Final check
Have a final check before you press the ‘send’ button. Ensure that the mail is going to the right recipient you intended to send. Check the spellings once again. Ensure that all the attachments that you wanted to send are attached properly.
If you follow the above principles you will always have trouble free email experience.

All the best

Why Do People Fail In Interviews?

Why Do People Fail In Interviews?
By Vivekanand Rayapeddi.
Soft Skills Trainer and Motivational Expert
_________________________________________________________________________________

Start empathizing. You will be a winner all the way.
Once you start thinking in the shoes of the HR manager, you will never fail in a job interview. Just imagine that you are an HR manager and conducting the interview. A candidate turns up one hour late for the interview. What do you think naturally, you think that, the candidate is not interested in the job or he is lacking punctuality.  Am I right?
Let me share an old joke here.
A candidate attended an interview for the post of a police officer. To check his general knowledge they asked him, ‘who killed Mahatma Gandhi’. He didn’t understand their objective. He jumped to the conclusion and thought that ‘they offered me the job and they assigned a murder case to be resolved’.
He does not have the common sense and  he failed to understand the question.
The title of this article ‘Why do people fail interviews’ is sounding a bit rude. It is even blasphemous in the angle of soft skill trainers.
I can’t bring in the desired punch in this article by being modest and subtle in my expression. Let me talk straight for a while. If it hurts any individual, my purpose really will get served. No pain- no gain, you know. It should hurt. It should bring the desired changes in the individual that is the core objective of this article.
If you go on wrong side of the road, if you violate traffic rules what happen? Naturally accident takes place. You may argue ‘I just crossed the signal; do I deserve this kind of bitter punishment?’ But for every action, there is bound to be an equal and opposite amount of reaction.
Common but major errors
These errors may appear very minor and negligible. But they speak volumes about your personality. Let us go into the brief details of these so called errors.

Arrive Late For The Interview

You might have gone late for genuine reasons. But nobody cares.
The interviewer thinks that you don’t have discipline. You care a damn for the punctuality. You may never come in time to the office in future also.
He thinks that you are not interested with the job, position, title, organization or the industry. You are attending this interview to just gain some interview experience. You are not a serious taker.

Badly dressed

The interviewer may think that you are not interested in the job. You don’t have healthy habits. You don’t know the etiquette. You are not trust worthy. You are not giving the necessary importance to the occasion; naturally it means that you care a damn for this job. Even if you are offered this job, you may not take it up.

Bad postures and slouch in the seat

The interviewer may think that you don’t have self discipline. You are not well organized. You are not giving the importance to the occasion. You don’t know the interview etiquette.

Failing to maintain eye contact

The interviewer may feel that you lack confidence. You don’t believe in yourself. You are bluffing. You are faking your credentials. You are lacking self esteem.

Lack of knowledge of the organization

It indicates that you have not done proper homework. You have not gathered the information about the prospective employer. It means that you are not seriously interested in this organization. You may not be working for a long time, even if you are offered the job.

Mismatch of skills and the job requirements

It is quite natural. Even though you have got exceptional skills with you, if  they do not match with the job description, they do not consider you. Imagine, can Sachin Tendulkar ever get the opportunity to play music for Salman Khan’s next movie? He is skilled, beyond suspicion. But his skills are altogether different from the position which he is slotted here.
Thus don’t attend the interview until and unless your skill set and the job description match together.

No evidence/credentials to prove the claims

However impressive your credentials may be, if you cannot support them with proper documents and evidences, the interviewer is bound to feel that they are dubious claims. He may even feel that you are simply bluffing.

Lack of English knowledge

Even though you have got excellent skills and technical knowhow, the employer will not prefer you if you are not good at English. They want their employee to be good at English. Entire knowledge in this modern world is linked with computers. Computers are linked with English.

Lack of enthusiasm

It is straight away an indication that you are not interested in the job. You are attending the interview just to kill the time. You are attending just as a formality. If you are not interested, the employer also might not show interest towards your candidacy.

Answering most of the question with simple ‘Yes’ & ‘No’

It shows that you are not interested in the job. You are not a good communicator. You are considering the interview process as a ritual. You are not going to take up the job, even if they offer it to you.

Appear desperate for the job

When you appear desperate for the job, the interviewer suspects your credentials. He doubts your track record. He doubts your intentions.

Giving the canned answers after cramming

It indicates that you lack communication skills. You are not a natural speaker. You are not able to strike deals with new clients.

Malign the current employer/boss/colleague

If you malign, it indicates that you lack proper personality. You are aggressive, emotional and have negative opinion about the people. This trait you may continue with the prospective employer also.

Fail to establish strong love towards the job

If you cannot show your genuine interest towards the job, they feel that you may not take up the job with passion. Appearing desperate for the job is different and showing strong love towards the job is different.

Failing to understand the questions

Every question has a reason behind it in an interview. If you can think in the shoes of the interviewer you can understand his intention and you can answer easily. Otherwise you may be giving the answers, but they may be counterproductive.

Sending wrong signals about personality

Unintentionally most of the times through the answers the candidates give wrong picture about their personality.
By following the techniques which we are going to discuss in the coming articles, we can easily face the interviews and can be winners.

All the best,

Group Discussions

Group Discussion (GD)
Vivekanand Rayapeddi


Now, it is time for us to take up the important aspect of our learning process, the Group Discussion.
Before we seriously start learning the do’s and don’ts of a GD, let us first understand as a layman, why a GD is important? What does an interviewer understand about our personality through a GD?
Why a GD has become an integral part of HR interview process?
Once we understand the following questions, then a GD will be very easy for us.
·         What is a GD?
·         What Should I do in a GD?
·         Why a GD?
·         Why is it important in an HR interview process?
·         What does an HR manager understand about us through GD?
What is a GD?
A Group Discussion is commonly referred as GD.  A Group discussion (GD) is a process, where the students are asked to discuss a given topic. They will be seated in a circular or a semi-circular pattern. The HR manager and panel members of the interview will be observing your performance.

In fact,
Through group discussion the interviewer gets the clear picture about your personality traits. He can understand how you behave with your neighbours. He can get a very vivid understanding about your group behavior.
Honestly speaking, he needs this information. But he cannot come and put a vigil in your social life. He cannot appoint spies to shadow you. Thus a GD gives him a glimpse of your mentality.
He can understand whether you are
·         An aggressive person
·         An assertive person
·         A Submissive person
·         A fighter
·         Sarcastic
·         Communicative in your expressions
·         Polite or impolite
·         A leader or a follower so on and so forth

Why he needs this information?

Well, tomorrow once become the part of his team, your behavior affects his organization’s behavior. If you are positive in nature, you carry positive atmosphere with you. Thus your behaviour in a group discussion is very important for him.
However, you are strongly advised not to fake or mask your behavior.
Study personality development books, attend seminars, get trained. Be spiritual in your thought process. Keep empathizing with people, make all these things part of your personality. Naturally you will be welcomed by any one. You become a natural leader.
A leader is badly needed by the industry.
The objective of this article is not to give you any quick fix solutions to be a winner in a GD. However, if you have less time to get a total revamp of your personality, by following the instructions in this article you can get browny points in a GD and you can come out with flying colours.
However, to be a leader in life, you should constantly work on bringing positive changes in your personality.
Types of discussion
There are a variety of different types of discussions that occur naturally and which you can recreate in the classroom or with group of friends to get total grip. These include- Group Discussions where the participants have to:
·         Make decisions (e.g. decide who to invite to a party and where to seat them)
·         Give and / or share their opinions on a given topic (e.g. discussing beliefs about the effectiveness of capital punishment)
·         Create something (e.g. plan and make a poster as a medium for feedback on a language course)
·         Solve a problem (e.g. discussing the situations behind a series of logic problems)

Do you know that thinking is a skill? We can think creatively. In a group discussion, before we air our thoughts, we need to analyze the given topic. For that you need to think in the following steps
·         First consider all the facts, figures and the data that is available
·         Consider the emotional angle, sentiments and feelings of the people
·         Think how to speak cautiously, without hurting the feelings of others
·         Think in a positive angle. Put hope and optimism in your thoughts
·         Think creatively and innovatively. This gives you an edge over other participants
·         Get enormous power and feel confident. Remember all those events where you were a winner.
Sometimes the HR manager gives time limit and sometimes they allow you to discuss till the solution is evolved based on the topic.
·         For certain topics, you need to use analytical skills, creativity and your imagination
·         For certain topics, you need to support or oppose an issue.
·         For certain topics, you need to control your emotions, though you feel like getting emotional.
·         For certain topics, simply you need to discuss as per the flow.
What should I do in a GD?
First listen to the instructions given by the interviewer. Follow their instructions, especially related to the time limits. Understand the topic fully. Get it clarified by asking suitable questions, in case you do not understand the topic fully.
Try to initiate the GD as far as possible. Be positive. Listen to others intently. Respect others. Understand the topic and analyze the topic meticulously. Give opportunity to others.
Before you start the GD, ask the following questions to your self
·         Why am I here?
·         What am I thinking about?
·         Did I understand the topic completely?
·         What do I need to achieve through this round?
·         What is the philosophy of this company?
·         Do I have the relevant information regarding the topic i.e Past / Present / Future
·         SPELT Method (Social, Political, Educational/Economical, Legal/Language, Technical aspects of the related topic, keep yourself ready with various points by thinking in SPELT method)


Why a GD?
A group discussion is conducted mainly to assess your personality traits and not to test your knowledge
Once you join the organization you need to work in a team. Thus you must be a team player. In a team you need to work hand in hand with your team members. Naturally a society person can easily get charged up and motivates others.
An HR manager can understand many things about your personality through your participation. He can assess your intelligence quotient, emotional quotient, personality type.
He can understand
·         Whether you are team player or not
·         Whether you are submissive, aggressive or assertive
·         Whether you are a leader or a follower
·         Whether you are supportive or selfish
·         Whether you are an optimistic person or a pessimistic person
In this way an interviewer can diagnose your personality type and group behaviour.
Now we got plenty of information and good amount of knowledge about the ins and outs of the group discussion. Let us consider the following steps to perform effectively in a group discussion.
Group Discussion is conducted to assess the following things mainly.
v  To assess the leadership qualities in you
v  To monitor your group behavior
v  To identify your communication skills
v  To watch closely your analytical skills
v  To examine your knowledge level.
In the present industry there is no room for the losers. You should be a winner always. A winner always plays positive roles. A loser plays negative roles.
Positive Roles ( Winner traits)
Negative Roles ( Loser Traits)
1.Initiator
2.Information seeker / giver
3.Opinion Giver / Seeker
4.Clarrifier
5.Optimistic ( They see gain)
6.Kind person
7.Part of the team
8. Uses soft words and hard arguments.
9. Stands firm on values and compromises on petty things.
10. winners make it happen
1.Non participant
2.Attcker
3.Dominator
4.Confuses others
5.Pessimistic ( They see pain )
6. Cruel and rude in talk.
7.Apart from the team
8. Uses hard words and soft arguments.
9.  Stands firm on petty things and compromises on values.
10. Losers let it happen.

 Be a leader:

You can show that you have got very good leadership qualities through the following steps
·         Take initiative. It shows your drive and enterprising nature
·         Give proper directions
·         Show positive intervention and coordinate with the peers
·         Be objective and goal oriented
By showing the above qualities you can establish that you are a leader. Today’s industry needs the leaders.
Be a society person:
You can show that you have got very good group behaviour through the following steps
·         Show persuasive ability
·         Disagree yet agreeably
·         Be firm, yet polite
·         Use very polite yet powerful words
·         Try to convince not shout
Be a good communicator:
·         You should use very good language
·         You should be fluent in Spoken English
·         There should be clarity of thought as well as speech.
·         Use good presentation skills
·         Try to listen to others.
·         Express your view points in a clear cut way, without confusion
Be a good analyst:
·         Use logic while convincing others
·         Don’t argue, try to convince
·         Use appropriate and timely examples.
How to exhibit your knowledge?
Though the GD is not a platform to test your knowledge, you have to grab this opportunity to exhibit your knowledge.
Again don’t get confused, that you are not supposed to dash in and take away the time of others rudely. Other members in the GD may treat you as a big bore and may not respect you. This ultimately proves to be adverse.
Always show your knowledge by value addition.
Give new insights
Appreciate somebody and then grasp the opportunity to give further value addition.
A Step by Step approach
  • Take the initiative
  • Introduce your self
  • Thank the management and the team members
  • Put your ideas into speech
  • Follow KISS method (keep it simple and straight)
  • Use polite body language, keep your voice level audible to all
  • Give opportunity to others
  • Listen to others intently
  • Remember their names
  • Politely refer to their names during your turn
  • Briefly summarize, before you start again
  • Add a word of praise and then give value addition.
  • Motivate the non speakers by encouraging them
  • Summarize
How to begin the GD?
v  Surely beginning a discussion can put you in a commanding position.  Of course, if you cant deliver the goods, it may put you in jeopardy.
v  Never initiate for the mere sake of beginning
v  He will get the credit for giving proper direction to the group or vice versa also.
v  Speak first only if you have enough sensible things to say. Otherwise keep silent and let someone else start.
v  Keep your voice level high and audible, keep a positive body language with positive gestures.
v  Don’t forget to thank the management and the team members.
v  Use polite words such as, I would like to.., I take this opportunity to express my..etc
v  Remember taking an initiative has always got  its own advantages
v  Understand the topic well and think in the shoes of the management and try to frame the right kind of wordings and ideas.
How to conclude a GD?
v  Try to summarize the GD at the appropriate time
v  In the summary do not merely state your point of view; also accommodate the prominent view points of the participants.
v  Do not reach a consensus unless asked specifically by the evaluators.
v  Many a time, forcing a consensus will backfire and may end up working against you. They may rate you –You are a pushy person and do not have the analytical skills.

How to jump into the discussion?
Hmmm.you have not taken the initiative. Don’t worry there is nothing to feel bad about it.
Few guidelines to show you how you could interject in to a GD which is already hot.
Keep an eye on the intensity.
 Jump only when the speaker has finished making his point.
v  Your success of interjection always depends on your assertiveness and also on the receptiveness of the others.
v  Don’t wait too long for the opportunity; always remember there are only a few minutes that you have.
v  A very useful way of starting your interjection is by supporting a point that has just been made.
v  People will let you speak if they think you agree with them or you praise them
v  Always try to say something positive about the other person’s opinion.
v  One more practical way of jumping into an active GD is to raise your voice level , though this is not a smart way of interjecting but it could work some times.
v  Try to combine this tool with the other tools that are discussed already.

 “Wise men learn from the mistakes of the others
Few learn from their own mistakes.

The less fortunate ones, don’t learn from either”

The First Impression - A motivational Short story in English


This inspirational and motivational short story got published in Gyan Vitaranam
First Impression
-By Vivekanand Rayapeddi
Ph. Number: +91-9505990521

“You will never get a second chance to form the first impression”
-Anonymus

It’s about 11 O’ clock in the morning.
Clear blue skies, deep blue sea and enchanting horizons; Fishermen boats are appearing like small black dots on the surface of the sea.
Wow what a picturesque scene right in front of the eyes. The waves are touching the sea shore with a melodious noise. The breeze is quite gentle.

The sun is not hot. The weather is quite cozy. From the college window one can see this scenic setting. It’s breath taking and awesome.
Quite interestingly none of this seems to impress the restless students. They are all eagerly awaiting Vicky. They are in their final semester of their engineering course.  
Vicky is their soft skills trainer. His actual name is Vikhyat, but nobody knows it.
Vicky is in his early thirties. Fair in complexion, he is not very tall, he is of average built. There is nothing striking about his appearance.  Sharp nose, thin glasses, white kurtha –pajamas are part of his simple demeanour. A soft smile is inseparable part of his appearance. So far the students haven’t seen a frown on his face.
Vicky got appointed in that campus recently, hardly a month ago.
His job is to groom and mentor the students to face any interviews in general and campus interviews conducted by the corporate world in particular successfully.
Previously a couple of trainers tried to do that, with not much impact. They ended up as a laughing stock. They become the fodder for students’ creative comments. 
At the first point, they failed to impress the students, leave alone mentoring.
Vicky is different. He impressed the students; this could be very simple expression. The kind of craze he generated in the campus is unprecedented. There are hardly any students who missed his classes. Even the most irregular students started coming regularly to the campus.
Vicky brought in a sea change in the mind set of the students.  There is an undercurrent of positivity everywhere. They started believing in the power of team spirit, spirituality, healthy habits and more importantly the power of living full and fully the present moment positively.
How  did he work this magic? It is the million dollar question.
Vicky does not speak for hours together. He just delivers few sentences. He believes in more activity based training sessions. His teaching is full of practical examples. He involves the students in role plays and  situational dramas.
What he is going to do at a given moment, nobody can guess. Attending his session is an experience of its own kind. It is refreshing, thought provoking, motivating and life changing. Usually these are the phrases, the students use in their feedback sheets about his lectures.
The radiance in his face and the glow in his eyes are arresting. When he speaks, the listener goes into trance. The listener gets a kind of pleasure. One realizes one’s own hidden strengths and talents after talking to him.
Vicky is a universal man. His religion no one knows, his caste no one knows, for that matter no one knows what his mother tongue is. He speaks English as if it is his mother tongue. He speaks Hindi, Telugu, Kannada, Malayalam, Tamil, Marathi, Urdu and Bangla (Bengali) with equal ease. ‘What are his qualifications?’ nobody knows. Once, somebody asked him about his qualification.
He smiled and said, even if I say, that I am a seventh class drop out, will you believe me? You may say that I am just joking.
In the same way, if an M.Phil graduate comes and struggles to utter simple sentences and fails to communicate, we will laugh at him, even though he moves around with his laminated certificates and so called gold medals.
He quotes the sayings of world’s greatest philosophers effortlessly. The suitable motivational quotes are at the tip of his tongue.
Nobody respects you based on mere qualifications. Your performance at the given moment should prove what you are. He usually says, even your silence should speak about you, your words should speak about you, and your deeds should speak about you. The qualifications are not the true criteria.
Vicky does not believe in giving big lectures. He teaches through perfect examples.
His students say only one thing. “He brings in a sea change in our way of thinking. Our thought process comes to a grinding halt for a while, we criticize ourselves, we hate ourselves for a while, we pity ourselves at times. All said and done, we are changed. This change is not a transient one, it is for good.”
He is the true mascot of change. He is the ambassador of change.
The college management was more than happy with their choice of selection. They congratulated themselves on his appointment. But they too know, it is only by providence his appointment took place. Nothing was planned. It is only by divine intervention this kind of miracles does happen, that is what they finally concluded.
The students, the colleagues, the management and the corporate world. He is adored by everyone equally.
Vicky didn’t turn up.
The restlessness of the students reached its pinnacle.  They got anxious. What might have happened to our beloved sir? They are worried. It never happened this way.
He is so punctual. Whenever they entered the class, he was there much before them. This was for the first time they are waiting for him.
The unsuspected audience were taken aback with the abrupt entry of a dark, lean man.
The man is looking like a peasant. He is appearing as a brand ambassador of thousands of farmers who are committing suicide in the country. He is in dirty dhoti and kurta. He is bare footed. The man is very odd in his appearance. He seems to be an illiterate. Poor and malnourished. Unshaven face, with stubble. Unkempt hair. With a cigar in his hand.
He entered the class silently. He looked at no one. Slowly he walked to the window. Simply, he started gazing into the vast expanse of the sea.
There was a pin drop silence in the class. Audience were dumb stricken.  They were clueless, they were too stupefied to react.
Who could he be? Every staff member of the college, a gardener, a driver, a sweeper, etc has got his designated dress code, ID card etc. He doesn’t have these accessories.
So he is not the part of the college personnel.
It was an odd sight. An unauthorized person walked into the classroom of an engineering college. And he could manage to escape the eyes of security, staff and other students. It is something amazing and unheard of.
Their college is not that reputed one, accepted. But it does not deserve this kind of treatment either.
Students started thinking in different ways.
Has this poor and dejected farmer come to our college to commit suicide, to make it sensational? Naturally it gets lot of media attention?
Now the students started watching his moments carefully. They are alert and agile now.
The man turned towards the students. He smiled. Students are confused further. They thought it must be his ‘last laugh’.
He reached on to the dais. Their surprise found no limits.  They were in utter chaos.
In that chaotic mood they could not see Vicky who is standing at the entrance and smiling in his mesmerizing style.
In the mean while, the depressed man, who is on his suicidal mission, adjusted his voice and greeted the audience, with a powerful ‘Good Morning’. The audience fainted almost. They were blinking and were holding their breath.
The weak peasant continued to speak. He is quite assertive. His voice is mesmerizing; the voice has got a natural ability to take the people into a trance. There is a kind of firmness and authority in his tone.
He appeared to be a seasoned speaker.
“Dear friends,  My name is Ranga Rajan. I am a close friend of your soft skill trainer Mr. Vicky. I am working as an HR manager in a software company.  I am on my way to take part in a fancy dress competition in our office today. When Vicky looked at me today morning, I don’t know what prompted him, immediately he requested me to come to your college and do this antic, what I did a while ago. He pressurized me to come in this outfit to your campus. He must have something in his mind. That’s the reason I just could not turn down his request
I know that you guys are flabbergasted. My appearance is quite ridiculous, I know that. Today, I am on my way to my office. We are conducting various competitions as part of our anniversary celebrations. As a part of it, I am participating in fancy dress competition. I am sporting this outfit, to represent an illiterate, depressed farmer. “
His speech continued.
He touched various aspects related to communication skills, HR interview process, campus interview selection process etc. in his speech. He motivated the guys in such a way that they all got carried away. They forgot the time, their being, his dress and for that matter, they even didn’t observe the presence of Vicky who gave a glimpse for a while and disappeared silently.
Ranga Rajan’s speech is so powerful. His spell was magical.
Finally he concluded the speech and went off. His driver came and escorted him to the car. The news spread like a wild fire. There was a standing ovation in the campus.
All the students were summoned to the main auditorium. They were clueless. What is going on?
By the time the audience come to their senses, Vicky is on the dais, with a microphone in his hands. He is in front of them with a wink. They thought that he would speak. Instead, he caught them off their guard and shot a question at them, “What is your analysis”
The audience started responding at random. They are sharing their ideas. Vicky listened to all the answers with great relish. He nodded his head in approval. He appreciated their view points.
Finally, he started speaking,
The first impression eeees….., he dragged the last word ‘is’ to give a dramatic impact, then he paused.
All the audience shouted in unison, ‘the best impression’, implying ‘the first impression is the best impression’. They were quite impressed with their answer. In fact, they expected an appreciation as well from the speaker.
To their dismay, Vicky proclaimed. ‘I am sorry. It is wrong.’ He continued, ‘The first impression need not be the best impression. Today I am going to change your perception about the first impressions. Our literature and the old school of thoughts successfully made us agree that the first impression is the best impression.
Of course, it is right to a great extent. But we should be open enough to change our perceptions. Usually the first impressions are formed based on appearance, dress and the body language.
A while ago, all of you have practically witnessed that your first impression need not be true. The impressions are not based on values, truths etc. They are simply our emotional conclusions. Naturally they need not be the best impressions.
It is all the conditioning of the mind.
The way ‘we look’ at the world, the world appears to be. It may not be true. The reality may be glaringly different.
Imagine; a gentle man in a very sophisticated outfit, with latest gadget in his hand, wearing trendy shoes, is getting down a swanky Mercedes.  Naturally we form very good first impression. If he can’t speak sophisticated language, if he cannot articulate his ideas, will you respect him? The kind of awe which was in your eyes a while ago, will it continue?

No. That is your answer.
It means what? The first impression is the best impression is not true. This may lead us to generalize the things. We may stop analyzing and we may stop rationalizing. That is not only dangerous, but self destructive also.
I observed that most of the talented youth have many psychological complexes. The inferiority complex, lack of self esteem, worried about their complexion etc, they are worried about their physical appearance and other minor physical lacunae.
The ad world, is cleverly exploiting this weakness in you.
Their objective is not to elevate your standard. They are making money. Do you really believe that the girls make a bee line for you and swarm around you if you use a particular brand of perfume? Does it make any sense?
When you are attending an interview or a social gathering, you should be presentable. There is no second thought about it. You have to wear neat outfit, polished shoes, and should be clean shaven. Done. There is no confusion
But mentally if you are worried about your complexion, height, weight and other physical features which you cannot change, I can confidently say, that you are insane.
The impressions that are formed based on the physical appearance are quite transitory. They are neither the best nor permanent.
A while ago, you all emotionally concluded that he must be a farmer, he is depressed, he is about to commit suicide, he is poor, he is illiterate, he is uncivilized etc.
These are all your emotional impressions.
But the moment, he started speaking, what attracted you? His powerful motivational speech captivated you. You forgot all his physical limitations, his appearance, his dress and everything about his appearance.
What does it mean?
People regard you worthy, if and only if you work on your soft skills and communication skills. The world does not know instantly what your qualification is; the grades that you acquired; or what the position that you are into is. The world forms its impressions based on your soft skills and communication skills. Then everything follows.
Now , let me ask you one more question. Listen carefully, ‘Do you want an exclusive seminar by Mr.Ranga Rajan?’
The frenzied audience replied thunderously ‘Yes’
You see, the real first impression is not formed on the basis of outward physical complexion, body structure etc. The lasting impressions are formed by your communication skills and soft skills.
Mahatma Gandhi, APJ Kalam, Stephen Hawking, Satya Nadella etc can’t be categorized as the real hunks the world has ever witnessed. We can’t call them handsome, by conventional standards. But we regard and revere their charismatic thoughts, speech and the path that they showed us.
The most handsome onscreen hero may make the headlines for all the wrong reasons. The judge has pronounced punishment. The judge has not taken the hero’s physical charm in to consideration.
At no point of time in your life, the complexion of your skin, height, weight, physical attraction etc play any role in getting you the approval from the learned society.
If you are attending an interview, think in the shoes of an employer.
Just imagine that you are an employer for a while. Just imagine. In front of you there are two people. The most handsome man without soft skills is there and not so handsome man with excellent communication skills is there.
Who do you choose? The answer is quite simple. You know what the world wants.
Stop worrying about things which are unimportant and frivolous. Start working on the real assets of you. Mind you, being presentable is very important. But let your concern be more on being good at soft skills and communication skills. Don’t misunderstand me; I am not propagating the concept of being uncivilized in appearance
What I would like to drive home is, the first impression is the best impression. No doubt about it. But it can never be formed through your physical charm, beauty, complexion etc. The true first impressions are formed through your behavior, speech, communication skills, soft skills and through your performance”
He concluded his speech, amid a pack of mesmerized audience.

“The first impression is the lasting impression”
-Anonymus