It got published in Gyan Vitaranam An English magazine for the career conscious youth and teens.
JAM is an
elimination round, for sure. Hey don’t lose heart or don’t get
disturbed. You can think positively, if you are thorough with the steps that we
suggest here, you can eliminate others. Thus JAM is not a bad round, it is a
blessing in disguise for you.
Steps for
a successful JAM Session
BY VIVEKANAND RAYAPEDDI
A winner makes every obstacle as his stepping stone; I know
that you are a winner. Come on take up the challenge.
In the modern interview process, JAM has become an
inseparable part. When the employer is
particular about the English Language Skills and Communication skills of the
candidate, the only quick test that is available for him is JAM session.
When the candidates
are many and the job openings are few, the employer has to take in only the
best of the pack. Thus in the modern interview process, before short-listing
the candidates for the HR round, the HR team goes for ‘JustA Minute’
(JAM)round.
Of course, those who may not be appearing for any interview
need not neglect the power of JAM. It serves the purpose of self diagnosing
one’s Communication skills and the skills of English Language. It helps every
individual, irrespective of age and qualification to self test and sharpen
one’s skills.
Before we get into the nitty-gritty of the topic, first, let
us think from the angle of the interviewer for a while. Let us take this real life situation, as an
example.
An organization wants engineering graduates who have a
project pertinent to their industry, with an aggregate of 70% and above score.
The organization is very particular that the candidate should be good at C++
and Java and he/she must also have a minimum 1 year of work experience. Suppose,
there are only five openings, the applicants are around 50 and most of them
have aforesaid credentials.
Now what differentiates the candidates one from the other?
How can the HR get the best five candidates? This is what the HR’s prime
concern is.
When there are many candidates with desired profile, then
the HR wants to test them for their extra skills. The candidates with all the
aforesaid eligibility criteria PLUS excellent Communication Skills with a
fantastic Grip over English and Presence of Mind will be the right picks. So
that, they can be great team players, and can be live-wires in the organization.
They may come in handy when the organization needs to send
one or two overseas for a project at a client’s place. Is there any such tool,
which can discern the candidates with these extra abilities? Undoubtedly, JAM
fits the bill.
Now let us see the plight of an engineering student, Aruna.
She is a topper all the way in her academic career. It was a black day for her. Because for the
first time in her life, she faced a rejection. She just could not digest this
fact for a long time.
Over all these years, right from her LKG to Engineering, she
has never participated in any Elocution Competitions, Seminar Presentations and
Debates or in any activities where she can get an opportunity to put forward
her ideas into what may be called a public speech.
She simply focused on getting good grades, ranks,
percentages and marks. That’s it. Of course she had attended project reviews,
gave the final seminar and faced viva
voce of her project and labs during her engineering course. To be frank, it
was a nightmarish experience to her on all those occasions. Since those were mainly
academic-based situations, she could manage them with an effort. She never
realized that she should work on her “Weakness”.
A winner is one, who always considers his weakness as ‘An
area for improvement’. If you feel that, ‘you don’t know something’ that is a
weakness. If you feel that, ‘till date I don’t know that, however let me learn
it’, it is called an area for improvement.
The choice is yours, would you like to live with your
weakness or would you like to take it as an opportunity to improve your
personality.
Candidates sure have to work on their SWOT (Strengths,
Weaknesses, Opportunities and Threats). Once one understandsone’s strengths and
weaknesses, life is going to be easy for them. However, weakness remains a
weakness, if one thinks, “I don’t know” or “It’s not my cup of tea.” But a
weakness becomes an area for improvement, if one starts working on it and is
willing to face the problem squarely.
Aruna was fortunate enough to find a
trainer who guided and mentored her to get the best out of a JAM session. She
followed his advice and got selected in the next interview.
So, what did the trainer teach Aruna? Don’t you want to know
it?
Let us also start learning these skills and let us master
them. I am sure you won’t rue like Aruna did at first, once you analyze the ins and outs of a JAM.
As told in my earlier
article in the last issue, by this JAM session, the interviewer tests the
following skills of the candidate in a jiffy:
·
Self-confidence,
·
Communication
skills,
·
Spoken English
&fluency,
·
Flow of
thoughts,
·
Flow of
speech,
·
Coherence,
·
Spontaneity
& GK,
·
Time
management and
·
Sense of humor
If you just follow the steps given below, you can
demonstrate that you got in you what the interviewer wants.
·
Smile! Be confident. Don’t be nervous.
·
Begin on a thanking note.
·
Define the topic in a simple language.
·
Give brief details-- past/present/future
·
Speak with a clear & audible voice
·
Use correct grammar
·
Comprehensive approach-related topics – SPELT Method (Social, Political,
Economic, Legal/Language, Technical issues of the topic)
·
“KISS” principle (Keep it Simple and Straight)
·
Positive outlook
·
Conclude on a thanking note
·
Let us study the above steps a bit deeply.
Be Confident and Show Positive Attitude
Through your smile you can show that you are relaxed and you
are pretty confident. Always greet the interviewer with a genuine smile. A
smile speaks volumes about your confidence. However the smile should be
genuine, I repeat. An artificial smile raises doubts about your integrity.
Why one should have Positive Attitude?
The positive attitude is the quintessential prerequisite for
a successful person. Especially a leader must always possess and demonstrate
positive attitude. In any organization, every employee looks forward to having
colleagues who are full of positive spirit and cooperative nature. Thus the JAM
session gives the employer an opportunity to zero in on the candidate with
positive attitude.
But talking good about anything and everything is not
positive attitude. Many people make a mistake here.
Of late, there has been so much talk about positive
attitude. Good amount of literature is available on the ‘net’, and many
self-help books also focus on this theme. However, if you don’t take the meaning
of positive attitude in its right spirit, youhave to face music.
For example, if the interviewer asks you to talk about Ajmal
Kasab, what should you do?
Just have a glance at the following answer by a candidate.
Indeed, it was an answer given by a B. Tech. student, during a recent campus
Interview! He took positive attitude means, talking high about anything and
every thing.
“AjmalKasab is really very dedicated. He is so courageous, I
just adore his grit. Moreover, he is very good at shooting, his aiming is very
perfect. He is active and agile and blah... blah... blah...”
You just do not agree with the above style of narration,
right? So is the interviewer. I was one among the panel members. After the interview,
out of curiosity I asked the candidate why he did so answer. His reply gave us
a bit of a shock and a revelation for us: “My trainer’s suggestion was to talk
positive in the HR round of the interview”.
So the point you need to take is-- being positive doesn’t
necessarily mean, “always talking good about everything and not being critical
about anything.” We need to exercise our discretion. To put it plainly, one
needs to use just one’s common sense.
Let me
give you a powerful tip now!
You can be critical, if the need is there. However, a leader
is one, who focuses more on solutions, rather than listing the negative points
of the persons or the things.
In the above example itself, you can regret the negative
turns that took place in the life of this anti social element named Kasab. You can give solutions, how he would have
become a decent citizen, you can give solutions, how the whole tragic incident
would have been avoided.
Mentioning negative points and problems during your presentation
should be minimal.
I repeat, you should talk less about the negative aspects
and problems in your presentation. However, at times, the topic warrants you to
talk critical or even negative. Then there is no other go. You need to mention
the critical and negative points.
However, you are
strongly advised to give minimum two or more solutions to that particular
problem, so that you can present yourself to be a solution-oriented person,
rather than a problem-obsessed one.
Let us take a topic, “Traffic Snarls in Hyderabad”
Here obviously, you can’t talk positive about ‘Traffic Jams’
in the city. If I start my presentation saying, “Traffic jam is a beautiful
experience, it is nice to get caught in a traffic jam etc,” it does not show my
positive attitude;it certainly shows that I require some psychiatric
counseling. Definitely this is not a positive attitude.
Show your positive attitude by following steps:
Accept the problem. But do not be hyper-critical. Bring it in
as a matter of fact.
Then try to analyze the root cause behind the problem.
Never criticize any one in particular; if you need to do so,
empathize.
Give the most suitable and practical solutions
Give as many solutions as possible
Try to think innovatively, cost-effectively.
Be realistic and don’t go overboard and far-fetched.
Let us consider one answer on the above lines:
“Thank you very much for giving me this opportunity, sir.
Hyderabad is a beautiful city. It is rated as a fast growing city. However,
along with the growth of a city, people from various parts of the county do
come here to make this city their second home.
When it comes to traffic snarls, Hyderabad is not the only
city which is facing this menace. It is a common problem in all the booming
cities across the world. Experts opine that, when compared with other major
cities, the traffic problems in Hyderabad are not that worst. However it is
advised, in the interest of all, to nip the problem in the bud.
For this, we need to address the issue of widening the roads.
The authorities should take strong steps to acquire the space on both sides of the
existing roads, and on a war-footing, they should widen the roads.
By focusing on Rapid Mass Transportation Systems like Metro
Trains System, we can cut down on the number of vehicles including autos, cabs
and city buses. People also should co-operate with the traffic authorities by
going for pooling of cars etc.
With these measures, I feel the Traffic Snarls can be avoided
to a great extent.”
Thus we can always tailor our answer with a positive tone
despite the unavoidable minimum of negativity.
Let us come to Communication Skills.
First, let us understand the essence of it.
Beginning on a thanking note and with a pleasant facial
expression, show that you are a good communicator. A demonstrative person alone
is welcomed by the industry.
Be open.
Be pleasant.
Impress with your self-esteem; feel happy with your disposition.
“Good morning sir, my name is Bhashyam ArunaDevi. You can
call me Aruna”. Abeginning like this makes a good impression and establishes
the fact that you are a good communicator and a natural speaker.
A good communicator is always happy with oneself (Self-esteem),
and he/she is equally happy with the surroundings (positive attitude and
inclusive approach).
If you make your presentation with precise grammar and apt
words, it displays your language skills
If it reaches others’ ears, it is communication.
(Transmission of ideas)
If others understand it, agree with you and feel okay with your
communication, it is an endorsement of your Effective Communication Skills
The essence is that if you have to say anything, your objective
should be to make others to put themselves in your shoes. If your words, ideas,
talk reach others’ ears, that is good; but your objective should be to make
them convinced of what you have said. Precisely this is the difference between,
mere communication and Skillful Communication. Your target should be, to master
communication skills. The others should listen, empathize and agree with you.
Let us suppose, you have to say, “Anand, your shirt is not
good”. Well, if you say so, it reaches me, I get your communication. However,
there is no guarantee that I readily agree with you. After all, I wear a shirt
only if I like it, right?
An effective communicator tries this way, “Anand, this
white shirt which you wear now,is really good. However I remember the dark one
you wore yesterday. Personally, I feel dark suits you better. This shirt is
good, but why don’t you try going in for dark ones more, at least for change?”
Here the message is the same; however, the chances are that the
listener may give a benefit of your conviction. This is the way you can hone your
Communication Skills.
Let us know about Spoken English and Fluency
When you follow the above techniques viz. – define the
topic, few lines about the past, present and future, and then the SPELT
method-- all these things help you in two ways:
You will be in a position to give a picture that you have a
good thought-process and that there is no dearth of ideas on any given topic.
You can establish that you have got a great grip over
Grammar.
Here is a small word of advice. You should never falter in
grammar. It is high time you got your Spoken English polished.
Also remember that concluding on a thanking note shows that
you are comfortable and not tensed.
Thus, though the JAM session may be a hurdle for others, but
not for you. If you just practise the above techniques, for sure, you are going
to come out with flying colors from a JAM session.
All the best.
Please go through also my
earlierarticle on JAM in the last issue for a comprehensive understanding of
the JAM session.
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